--- title: "Privacy Policy | iCRYO New Braunfels TX" description: "Read the iCRYO New Braunfels privacy policy. Learn how we collect, use, and protect your personal information in compliance with applicable regulations." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "iCRYO New Braunfels", "image": "https://icryo-newbraunfels-tx.com/og-image.jpg", "description": "iCRYO New Braunfels, TX: IV drip therapy, peptides, body sculpting, red light therapy, cryotherapy and medical weight loss. 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Services - [Deals](/deals) - [FAQ](/faq) - [Contact](/company/contact) [Book Your Intro ](/book-now)[Free Wellness Plan](/free-wellness-plan) # Privacy Policy How we collect, use, and protect your personal information **Last Updated:** January 1, 2025 ## Information We Collect **Personal Information:** When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share. **Website Usage:** We may collect information about your website interactions, including pages visited, time spent on site, and referral sources. **Contact Interactions:** Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes. ## How We Use Your Information **Service Delivery:** To contact you about consultation requests, schedule appointments, and provide requested treatments and services. **Communication:** To send appointment reminders, follow-up care instructions, and important updates about your treatments. **Improvement:** To analyze website usage and improve our services, but only in aggregated, non-identifying ways. **Legal Compliance:** To comply with applicable healthcare regulations, including HIPAA requirements for medical information. ## How We Protect Your Information **Secure Transmission:** All form submissions and data transfers are encrypted using industry-standard SSL security. **Access Controls:** Only authorized staff members have access to personal information, and only for legitimate business purposes. **HIPAA Compliance:** Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations. **Data Retention:** We retain information only as long as necessary for service delivery and legal compliance. ## Information Sharing **We DO NOT sell, rent, or trade your personal information.** **Service Providers:** We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements. **Legal Requirements:** We may disclose information when required by law or to protect the safety of our patients, staff, or the public. **Medical Referrals:** With your consent, we may share relevant medical information with referring physicians or specialists. ## SMS/Mobile Messaging Privacy We do not sell, rent, trade, or share your mobile phone number or SMS consent information with third parties or affiliates for promotional purposes. **Opt-In Consent:** You must expressly opt-in to receive SMS messages from iCRYO New Braunfels. Consent is not a condition of purchase. **Message Types:** We may send appointment reminders, wellness tips, promotional offers, and service updates via SMS. **Message Frequency:** You may receive up to 8 messages per month, depending on your preferences and activity. **Opt-Out:** Reply STOP to any message to unsubscribe. Reply HELP for assistance. **Message and data rates may apply.** Carriers are not liable for delayed or undelivered messages. For complete SMS terms, please review our [SMS Terms & Conditions](/sms-terms). ## Your Privacy Rights **Access:** You have the right to request access to the personal information we have about you. **Correction:** You may request corrections to inaccurate or incomplete information. **Deletion:** You may request deletion of your personal information, subject to legal and medical record retention requirements. **Communication Preferences:** You may opt out of non-essential communications at any time. ## Cookies and Website Tracking Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality. We may use Google Analytics and other tools to understand website usage patterns, but this data is anonymized and aggregated. ## Contact Us About Privacy If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: **Phone:** [(904) 513-8877](tel:+19045138877) **Address:** 717 N Business Interstate Hwy 35 Suite 120, New Braunfels, TX 78130 **Hours:** Mon-Wed 8AM-8PM | Thu 8AM-8PM | Fri 8AM-7PM | Sat 9AM-5PM | Sun 10AM-5PM ## Policy Updates We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. Ready to feel your best? Book your intro session at iCRYO New Braunfels today. [(830) 368-2796](tel:+18303682796)[Book Now](/book-now) ![iCRYO New Braunfels](/images/branding/icryo-logo.png) New Braunfels' Premier Wellness Center 717 N Business Interstate Hwy 35 Suite 120 New Braunfels, TX 78130 [(830) 368-2796](tel:+18303682796) - Mon–Thu 8 AM–8 PM - Fri 8 AM–7 PM - Sat 8 AM–4 PM - Sun 10 AM–4 PM ## Medical Services - [IV Infusions](/services/iv-infusion) - [NAD+ IV Therapy](/services/nad-therapy) - [High-C IV Infusion](/services/high-dose-vitamin-c) - [Stem Cell IV](/services/stem-cell) - [Ozone UV IV](/services/ozone-uv-iv) - [Hyperbaric Oxygen](/services/hyperbaric) - [IM Shots](/services/im-shots) - [Niagen](/services/niagen) - [Peptide Therapy](/services/peptides) - [Medical Weight Loss](/services/weight-loss) ## Body Sculpting - [EMSCULPT NEO](/services/emsculpt) - [T-Shape 2](/services/t-shape-2) ## Lifestyle Services - [Cryotherapy](/services/cryotherapy) - [Red Light Therapy](/services/red-light-therapy) - [Infrared Sauna](/services/infrared-sauna) - [Compression Therapy](/services/compression-therapy) ## Company - [About Us](/about) - [Contact](/company/contact) - [FAQ](/faq) - [All Treatments](/services) - [Deals & Offers](/deals) ## Legal - [Privacy Policy](/privacy-policy) - [Terms of Service](/terms-of-service) - [SMS Terms](/sms-terms) - [Medical Disclaimer](/medical-disclaimer) - [HIPAA Notice](/hipaa) ## Follow Us [](https://facebook.com/icryonewbraunfels)[](https://instagram.com/icryonewbraunfels) © 2026 iCRYO New Braunfels. All rights reserved. The information on this website is for general informational and advertising purposes only and does not constitute medical advice. Individual results may vary. Always consult a qualified healthcare provider before starting any treatment. Treatments offered by iCRYO New Braunfels are not intended to diagnose, treat, cure, or prevent any disease. Powered by [Marketing Party](https://marketing.party/)